Privacy Policy

At Den Electrical, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us for our electrical services.

1. Information We Collect

We may collect and process the following information:

Personal details: such as your name, email address, phone number, and address when you fill out a contact form or request a quote.
Technical data: including your IP address, browser type, and usage data through cookies and analytics tools.
Communication data: any messages, emails, or calls exchanged between you and our team.

2. How We Use Your Information

We use your data to:

Respond to your enquiries or provide requested services.
Manage appointments, quotations, and customer support.
Improve our website and customer experience.
Comply with legal obligations and ensure safety standards.

We will never sell or rent your personal information to third parties.

3. Data Storage and Security

Your personal information is stored securely and only accessible by authorised personnel. We take appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse of your data.

4. Sharing Your Information

We may share your data only with:

Trusted service providers (e.g., accountants, IT support) under strict confidentiality agreements.
Legal authorities if required by law.

5. Cookies

Our website uses cookies to enhance your browsing experience and collect anonymous analytical data. You can disable cookies through your browser settings, but some features may not function correctly.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications at any time.

To exercise your rights, please contact us at: electrician@den-electrical.com.uk.

7. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Den Electrical
Email: electrician@den-electrical.co.uk
Phone: 7949 772809